> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.deepmask.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact DeepMask Support and Sales

> Reach the DeepMask team by email or book a call for support, sales questions, enterprise plans, and partnership inquiries. Response within 48 hours.

The DeepMask team is based in Munich, Germany and is available to help with product questions, enterprise deployments, billing, and general support. Choose the option below that best fits your need and the team will get back to you within 48 hours.

<CardGroup cols={2}>
  <Card title="Email us" icon="envelope" href="mailto:contact@deepmask.io">
    Send a message to [contact@deepmask.io](mailto:contact@deepmask.io) for support questions, billing inquiries, partnership requests, or anything else. The team responds within 48 hours.
  </Card>

  <Card title="Book a call" icon="calendar" href="https://cal.com/hissan-usmani/30min">
    Schedule a free 30-minute call to discuss your team's needs, get a product walkthrough, or explore enterprise options. Pick a time that works for you at [cal.com/hissan-usmani/30min](https://cal.com/hissan-usmani/30min).
  </Card>
</CardGroup>

<Note>
  For large team deployments or enterprise contracts, booking a call is the fastest way to get a tailored proposal. The team can discuss custom pricing, compliance documentation (including DPAs), and dedicated onboarding support.
</Note>

## What to include in your message

To help the team respond quickly, include the following in your email:

* Your name and company
* Team size or number of intended users
* A brief description of your use case or question
* Any compliance or data residency requirements

## Security and privacy

DeepMask is operated by DeepMask GmbH, registered in Munich, Germany. All data is stored and processed within the EU. DeepMask is fully GDPR compliant and never uses your data to train AI models.

For full details on how your data is handled, read the [Privacy Policy](https://www.deepmask.io/privacy).

<Tip>
  If you have a security concern or vulnerability to report, email [contact@deepmask.io](mailto:contact@deepmask.io) with the subject line "Security Report" and the team will prioritise your message.
</Tip>